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National Action Plan to Advance Patient Safety: 4 Focus Areas

Improving safety has been a top priority at healthcare organizations across the country for the last two decades, but preventable harm is still an issue. To help tackle this problem, the Institute for Healthcare Improvement-convened National Steering Committe...

Providing COVID-19 Care to Indigenous Communities

Editor’s Note: This excerpt is from the Frontiers of Health Services Management article, “Views from the Front: Inner-City and Rural Pandemic Perspectives,” by Tim Egan, president/CEO, Roseland Community Hospital, Chicago; and Lynette Bonar, RN, FACHE, ...

Safety 101 Syllabus: Establish Organizational Behavior Expectations

The COVID-19 pandemic has led hospitals across the globe to rethink safety and implement new proces...

Responding to COVID-19 Challenges as a Safety Net Hospital

In July, Norwegian American Hospital in Chicago released its policy paper, “Responding to COVID-1...

Safety 101 Syllabus: Select, Develop and Engage Your Board

When it comes to achieving zero harm in healthcare, there is no silver bullet solution. Leading a C...

Safety 101 Syllabus: Prioritize Safety in Selection and Development of Leaders

Welcome back, class. Since posting our last lesson, the COVID-19 pandemic has spread across the glo...

Improvising Personal Protective Equipment during COVID-19

By Brent Ibata, PhD, JD, FACHE, CPHQ Current as of Apr. 22, 2020 As hospitals face shortages ...

We Saw It Coming—What Did We Get Right, and What Did We Miss?

By Eric Ford, PhD The COVID-19 pandemic continues to strain—and in some instances break—our ...

COVID-19 Resources for Healthcare Professionals

Last edited: June 25, 2020 at 9:25 a.m. Central time As the world faces the COVID-19 pandemic, w...

Innovation to Improve Patient Outcomes

By James C. Glasheen Patient safety continues to be a leadership imperative for the healthcare ...