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Safety 101 Syllabus: Establish Organizational Behavior Expectations

The COVID-19 pandemic has led hospitals across the globe to rethink safety and implement new processes and protocols to protect the health of patients, visitors, staff and anyone else who might enter a healthcare organization. Such measures include creating C...

Responding to COVID-19 Challenges as a Safety Net Hospital

In July, Norwegian American Hospital in Chicago released its policy paper, “Responding to COVID-19 Challenges as a Safety Net Hospital: Lessons from Norwegian American Hospital in Chicago’s Humboldt Park.” NAH predominantly serves Black and Latino/a pop...

Safety 101 Syllabus: Select, Develop and Engage Your Board

When it comes to achieving zero harm in healthcare, there is no silver bullet solution. Leading a C...

Safety 101 Syllabus: Prioritize Safety in Selection and Development of Leaders

Welcome back, class. Since posting our last lesson, the COVID-19 pandemic has spread across the glo...

Improvising Personal Protective Equipment during COVID-19

By Brent Ibata, PhD, JD, FACHE, CPHQ Current as of Apr. 22, 2020 As hospitals face shortages ...

We Saw It Coming—What Did We Get Right, and What Did We Miss?

By Eric Ford, PhD The COVID-19 pandemic continues to strain—and in some instances break—our ...

COVID-19 Resources for Healthcare Professionals

Last edited: June 25, 2020 at 9:25 a.m. Central time As the world faces the COVID-19 pandemic, w...

Innovation to Improve Patient Outcomes

By James C. Glasheen Patient safety continues to be a leadership imperative for the healthcare ...

Become a Next-Tier High-Reliability Organization

By Jake Poore At 4 a.m., a nurse walked into the surgical waiting area and told me my dad had di...

Safety 101 Syllabus: Build Trust, Respect and Inclusion

Across the U.S., there is great variation in life expectancy and other health outcomes based on num...